92 Star Terms and Conditions – Rules That Apply to All Pakistani Users

1 Acceptance of Terms

By accessing or using the 92 Star platform — whether through a desktop browser or a mobile device — you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in full. This agreement takes effect from the moment you click "Register" or place your first bet, whichever comes first.

These terms apply to all products and services offered by 92 Star, including sports betting, live dealer card games, slots, jackpot games and any promotional features associated with the platform. If you are using 92 Star on behalf of another person, you represent that you have their authority to accept these terms and that the person also meets all eligibility requirements set out in Section 2.

92 Star reserves the right to update or amend these terms at any time. When changes are made, you will be notified via email to your registered address and a notice will appear when you next log in. Continued use of the platform after notification constitutes acceptance of the revised terms.

2 Eligibility

To register and use a 92 Star account, you must meet all of the following conditions:

• You must be at least 18 years of age at the time of registration.
• You must be physically located in a jurisdiction where online betting is not prohibited by local law.
• You must not already hold an active or suspended 92 Star account.
• You must not be acting as an agent, proxy or nominee for another person in creating the account.
• You must not be listed on any self-exclusion register maintained by 92 Star.

If you are a professional sports player, official, coach or in any position that could be influenced by the outcome of a match, you are prohibited from betting on that sport or competition through 92 Star. This applies to cricket, football, kabaddi and all other sports offered on the platform.

3 Account Registration

3.1 One Account Per Person

Each person may hold only one 92 Star account. Duplicate accounts — whether registered under the same name, same mobile number, same device or the same financial account — are strictly prohibited. If 92 Star detects multiple accounts linked to the same individual, all accounts may be suspended and balances across those accounts may be voided pending investigation.

3.2 Accurate Information

When creating your 92 Star account, you are required to provide accurate, complete and up-to-date personal information. This includes your legal full name, date of birth, current residential address and a valid Pakistani mobile number. Providing false information is a breach of these terms and may result in immediate account termination without refund of funds.

3.3 Account Security

You are solely responsible for maintaining the security of your 92 Star login credentials. Your username and password must not be shared with any other person. 92 Star will not be liable for any losses arising from unauthorised access to your account where the breach occurred because you shared your credentials or failed to keep them secure. You must notify 92 Star immediately if you suspect your account has been accessed without your permission.

3.4 Verification

92 Star may request identity and address verification documents at any time, particularly before processing larger withdrawals. Documents commonly requested include a copy of your CNIC (Computerised National Identity Card), a recent utility bill or bank statement showing your current address, and in some cases a selfie holding your CNIC. Failure to provide these documents within the requested timeframe may result in withdrawal delays or account restriction.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

92 Star accepts deposits and processes withdrawals via the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and debit or credit cards issued by Visa or Mastercard. All transactions are processed in Pakistani Rupees (PKR). 92 Star does not accept payment in foreign currencies and will not process transactions via payment methods not listed above.

4.2 Minimum and Maximum Amounts

• Minimum deposit: Rs 500
• Minimum withdrawal: Rs 500
• Standard maximum single withdrawal: Rs 5,00,000 per transaction
• Daily withdrawal limit: Rs 10,00,000 (higher limits available for verified VIP accounts on request)

4.3 Withdrawal Processing Times

Withdrawals to Easypaisa and JazzCash for fully verified accounts are typically processed within 15 minutes. IBFT bank transfers may take one to two business days depending on your bank's processing schedule. 92 Star does not charge withdrawal fees. Any charges levied by your payment provider are outside 92 Star's control.

4.4 Dormant Accounts

If your 92 Star account has had no login activity for 12 consecutive months and carries a positive balance, it will be classified as dormant. A monthly administration fee of Rs 200 will be deducted from the dormant balance until the account is reactivated by logging in, or until the balance reaches zero. You will receive email notification before dormancy fees begin.

5 Betting Rules

5.1 Bet Placement

All bets placed on 92 Star are final once the confirmation screen has been displayed and accepted. You are responsible for checking your bet slip carefully before confirming. 92 Star will not cancel or amend bets after confirmation except in the specific circumstances described below. The minimum bet on any sports market is Rs 100.

5.2 Void Bets

A bet may be voided by 92 Star in the following circumstances:

• A match or event is cancelled and does not take place within 48 hours of the original scheduled start time.
• A bet was accepted due to a palpable error in the odds (for example, a price that is clearly incorrect due to a data feed error).
• The event is suspended permanently or declared null and void by the relevant governing body.
• A bet relates to a market that was mistakenly made available for a disqualified participant.

When a bet is voided, the original stake is returned to your 92 Star account balance. Accumulator bets where one leg is voided will be recalculated with the voided leg removed — the remaining legs continue as normal.

5.3 Live Betting

Live in-play betting is subject to market suspension at any time. 92 Star reserves the right to suspend, refuse or cancel live bets at its discretion, particularly around significant match events such as wickets, goals, red cards or when the data feed is temporarily disrupted. Bets confirmed at a valid price before a suspension are honoured. Bets placed at an erroneous price during a data error will be voided.

5.4 Maximum Winnings

The maximum payout on a single bet or accumulator on 92 Star is Rs 50,00,000. For jackpot slot games the maximum applies per session as defined in the individual game rules. Any winnings above this limit will be paid at the maximum figure.

6 Bonuses and Promotions

92 Star may offer welcome bonuses, reload bonuses, free bets and other promotional incentives from time to time. Each promotion will have its own specific terms posted alongside the offer. The general rules below apply to all 92 Star promotions unless explicitly stated otherwise:

• Bonuses are available to one account per person, per household and per device.
• Bonuses cannot be transferred, exchanged for cash or combined with other offers unless explicitly stated.
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• 92 Star reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.
• If 92 Star has reasonable grounds to believe a bonus has been claimed or used in bad faith — including through the use of multiple accounts, arbitrage, or collusion — the bonus and any associated winnings may be confiscated and the account reviewed.

7 Casino and Card Games

All casino games on 92 Star — including slots, jackpot games, Baccarat, Blackjack, Teen Patti, Andar Bahar and Rummy — operate using certified Random Number Generator (RNG) software or live dealer studios. Game outcomes are determined by RNG systems that have been independently tested and certified for fairness by third-party auditors.

The return-to-player (RTP) percentage for each slot or RNG casino game is available in the individual game's information panel. Live dealer games use physical cards dealt by trained dealers in professional studios. 92 Star does not alter, influence or manipulate game outcomes in any way beyond the certified mathematical parameters of each game.

In the event of a disconnection during a live casino game round, 92 Star will attempt to complete the round using the last confirmed game state. If the round cannot be completed, the bet will be voided and the stake returned. If the round was already in a completed state at the time of disconnection, the settled result stands.

8 Responsible Gaming

92 Star is committed to responsible gaming. We provide a range of tools that allow you to manage your gambling activity. These tools are available to all users from the account settings section and can be activated at any time:

• Deposit Limits: Set a maximum amount you can deposit in a 24-hour, 7-day or 30-day period. Limits take effect immediately when reduced and require a 72-hour cooling period when increased.
• Session Time Limits: Set a maximum continuous session duration. You will be notified when your session approaches the limit and automatically logged out when it is reached.
• Cooling-Off Period: Pause your account for 7, 14 or 30 days. During this period you cannot log in, deposit or place bets. The period cannot be shortened once activated.
• Self-Exclusion: Permanently close your account. 92 Star will not send you any marketing communications after self-exclusion is activated. This action is irreversible.

If you are concerned about your betting behaviour, we encourage you to visit the Responsible Gaming page for detailed guidance or contact our support team at support@92star.best. We are here to help.

9 Prohibited Conduct

The following activities are strictly prohibited on 92 Star and will result in immediate account suspension, balance confiscation and possible reporting to relevant authorities:

• Using automated software, bots, scripts or any technology to place bets, harvest information or manipulate the platform.
• Exploiting software errors, data feed delays or palpable pricing mistakes to gain an unfair advantage.
• Participating in match-fixing, spot-fixing or any attempt to influence sporting outcomes.
• Using the platform to launder money or conduct any other financial crime.
• Creating or using multiple accounts to claim promotions more than once.
• Sharing your account with other persons or operating an account on behalf of a third party.
• Harassing, threatening or abusing 92 Star support staff or other platform users.
• Attempting to access the accounts of other users by any means.

10 Account Suspension and Closure

92 Star reserves the right to suspend, restrict or close any account at any time without prior notice if we believe a breach of these terms has occurred, or if we have reasonable grounds to investigate potential fraud, money laundering or other prohibited activity. During a suspension, access to the account and funds may be frozen pending investigation.

If an account is closed due to a verified breach of these terms, any balance in the account at the time of closure may be forfeited. Where an account is closed for reasons unrelated to user misconduct — such as 92 Star ceasing to operate in a particular market — any remaining verified balance will be returned via the user's registered withdrawal method.

You may close your own 92 Star account at any time by contacting customer support. Before the account is closed, all pending bets will be settled and any remaining balance will be paid out to your registered withdrawal method, subject to verification requirements being met.

11 Intellectual Property

All content on the 92 Star platform — including the brand name, logo, website design, graphics, text, game interfaces and any original software — is the intellectual property of 92 Star or its licensed partners. You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal entertainment purposes only.

You may not copy, reproduce, modify, distribute, sell or create derivative works from any 92 Star content without written permission. This includes taking screenshots of proprietary game interfaces for commercial purposes, scraping odds data in an automated manner, or reproducing the 92 Star brand in any external context without authorisation.

12 Limitation of Liability

To the maximum extent permitted by applicable law, 92 Star will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the platform. This includes — but is not limited to — losses arising from temporary service interruptions, betting decisions made on the basis of information displayed on the platform, technical errors in games or odds, or delays in payment processing caused by third-party payment providers.

92 Star's total liability to you for any single claim arising from the use of the platform shall not exceed the value of the bet or deposit that directly gave rise to the claim. Nothing in these terms limits liability for fraud, gross negligence or any liability that cannot be excluded under Pakistani law.

The platform is provided on an "as is" basis. 92 Star makes no warranty that the platform will be uninterrupted or error-free, though we work hard to ensure the best possible uptime and user experience.

13 Changes to Terms

92 Star may update or revise these Terms and Conditions at any time. When material changes are made — meaning changes that affect your rights or obligations in a meaningful way — you will be notified by email to your registered address and by an in-platform notification the next time you log in. The date of the most recent revision is displayed at the top of this page.

Continued use of 92 Star after the effective date of revised terms constitutes your acceptance of those terms. If you do not accept the revised terms, you should stop using the platform and contact customer support to close your account and arrange the return of your balance.

Minor changes such as corrections of typographical errors, clarifications that do not affect substantive rights, or updates to contact information may be made without advance notification.

14 Contact Us

If you have any questions about these Terms and Conditions or about your 92 Star account, please reach out to our customer support team. We aim to respond to all written enquiries within 24 hours.

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page which includes dedicated contact information and self-help tools.